Support is not just about answering an e-mail or phone call and providing an answer. Support, for Layer3, is about being interested, concerned, friendly and helpful.

The Client Technical Support team is committed to providing our customers with world-class service, and we work as a team to ensure that we are providing our customers with the best service available in our industry. We pride ourselves on our quick response, friendly and helpful attitude, and focus on delivering solutions that resolve underlying issues rather than quick fixes of symptoms.

We operate a 24/7 Network Monitoring Center with on-call engineers accessible by phone round the clock. We also have an online ticketing system accessible to all customers where they can lodge complaints and check the status of their complaints.

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Support Lines:

+234 0 7000 LAYER3 (529373)