Unleash Your Potential At Layer3

At Layer3, people who share our pride and passion for creating their own success and do what it takes to build their skills and expertise find significant rewards. Sure, you may have to work long hours to get the job done, but you will be able to take ownership of your work. Empowerment and accountability are both core values that are shared from the Senior Executive levels of the Company and all throughout the organization.

Layer3 is a company where individual contributors can make a difference. Therefore, as a Layeron, you are part of a tight, solid team of committed and supportive colleagues and you’ll get the satisfaction of watching your efforts pay off. Layer3 is the right environment for people who care to challenge the status quo. Our competitive advantage is our people, and the energy, talent, and knowledge they bring to the Company.

If you want to become a Layeron send your CV to careers@layer3.com.ng and we will contact you if your qualification meets the description of any job opening

 

Senior Key Account Manager (SKAM)

OUR COMPANY:

Layer3 is a fun and innovative place to work – a leading ICT company in Nigeria. Recently listed by The London Stock Exchange Group’s ‘Companies to Inspire Africa 2019’ report and in 2018, was listed by Jobberman as one of the Top ICT companies to work for in Nigeria. We have a superb work culture with strong values. We are passionate about building a generation of future leaders and a team of professionals that are changing the world.

Our positive work environment inspires all Layerons to live their dreams and be the best they can be. This, coupled with our passion for excellence, world class technology solutions and global partners, help us fulfil our mission to make our customers’ businesses more successful. At Layer3, the sky is not a limit; you are inspired to live your dreams and be the best you can be!

 

JOB PURPOSE:

 

The Senior Key Account Manager is responsible for managing key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities within them. He/she will need a high level of an innovative and eager mind in order to research, propose, and sell services and respond effectively to clients’ queries.

The Key Account Manager will hold an end to end process ownership of all Layer3 client’s life cycle from Prospecting, Acquiring, Conversion (closing the deal), Retention and Loyalty. He/she must be energetic, detailed, and customer focused person with the ability to prioritize work, liaise with team members, and work as an individual to achieve targets and complete goals. The primary objective is to develop strategic partnerships with key account decision makers to drive revenue and position Layer3 for larger wins in the future.

 

DUTIES AND RESPONSIBILITIES:

  • Focusing on growing and developing existing clients, together with generating new business.
  • Develop, penetrate and maintain relationships with key decision makers at existing key accounts through regular planned contact
  • Meet and exceed yearly sales target.
  • Develop a solid understanding of all unique purchasing/sourcing processes, procedures and decision criteria to formulate a strategic account penetration plan detailing the actions necessary to effectively and profitably close orders with each account.
  • Analyze customer needs and identify product solutions to fit needs, desires and budget.
  • Search for new clients and create database of prospects that will benefit from company products or services and maximize customer potential in designated regions.
  • Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
  • Write business plans for all current and opportunity tender business.
  • Develop long-term relationships with customers
  • Manage and interpret customer requirements - speaking with clients to understand, anticipate and meet their needs;
  • Calculate and issue client quotations;
  • Negotiate tender and contract terms to meet both client and company needs;
  • Administer client accounts;
  • Analyzing costs and sales
  • Record and maintain client contact data
  • You will act as the key interface between the customer and all relevant divisions

 

KEY SKILLS REQUIRED:

  • Strong account management and relationship building skills.
  • Experience of managing major national accounts.
  • Highly self-motivated.
  • A solid sales background;
  • Ability to research and quickly disseminate information
  • Excellent customer service skills
  • Excellent skills in business and report writing
  • Excellent communicator
  • Sound judgment and good business sense
  • Team working ability
  • The ability to build relationships with clients quickly
  • Analytical and problem-solving skills
  • Resilience and tenacity
  • Independence

 

QUALIFICATION AND EXPERIENCE:

  • University Degree or its equivalent, preferably in Computer/Electrical/Electronics Engineering or Computer Science is required. 
  • Six or more-year(s) field sales and account management professional experience with an ICT Solutions Provider.
  • Relevant experience in sale of IT services with knowledge of solutions from Juniper Networks, Blue Coat, F5, Cisco and VMware will be an added advantage.

 

PERFORMANCE INDICATORS:

  • Input data regarding quotations and sales into ERP software (with 0% error rate)
  • Prepare weekly reports and track sales projections
  • Prepare monthly sales report 
  • Provides quarterly sales figure to determine budget projections
  • Provide reports on new clients demanding for the company’s products
  • Organize and plan work to meet deadlines
  • Establish and maintain working relationships with colleagues, staff in other departments, and members of the public.

 

WORK CONDITIONS:

  • On-call availability
  • Willingness and ability to travel and be away for long periods of time as may be required.

 

NOTE: This job description is not intended to be all-inclusive.  Employee may perform other related duties negotiated to meet the ongoing needs of the organization.


Associate Cloud Infrastructure Engineer

OUR COMPANY:

Layer3 is a fun and innovative place to work – a leader in Cloud, Security, Network and Data center solutions in Nigeria. We are one of the few companies in Africa to have attained all three global security standard certifications namely ISO 27001, ISO 27017 and PCI-DSS. We were listed by the London Stock Exchange Group’s ‘Companies to Inspire Africa 2019’ report in 2018 as well as, by Jobberman as one of the Top ICT companies to work for in Nigeria. We have a superb work culture with strong values. We are passionate about building a great company with a generation of future leaders and a team of professionals that are changing the world.

Our positive work environment inspires all Layerons to live their dreams and be the best they can be. This coupled with our passion for excellence, world class technology solutions and global partners, help us fulfil our mission which is to make our customers’ businesses more successful.

 

JOB PURPOSE:

In this position, you will be given the unique opportunity to gain the knowledge and experience required for a promotion to a Cloud Infrastructure Engineer.

You will serve under the direction of experienced personnel and will be responsible for designing, building, and testing the cloud infrastructure services components comprising the cloud infrastructure as well as providing level 3 support.

You will also be responsible for working to make sure the underlying cloud infrastructure architecture and technical decisions support their cloud services, service tiers, and OLAs needed to meet business needs

 

DUTIES AND RESPONSIBILITIES:

  • Design and architect end to end validated solutions which represent real-world cloud provider implementations
  • Build validated solutions, as needed design and architect the solution stack and configure equipment to kick the project off
  • Function as the technical product expert for specific cloud provider solution areas
  • Work closely with the cloud business unit providing input on & formal review of product functional specifications prior to development, provide feedback on releases and feature implementations
  • Partner with the product management to successfully guide product design, implementation, release, testing, and maintenance
  • Work across business units to provide input to VMware product and engineering teams on cloud provider specific product features and functional specifications prior to development
  • Interact with Product Management and Product Engineering to become a technical expert on selected VMware technologies various teams to gather and shape requirements for presentations to senior level leaders.

 

KEY SKILLS ACQUIRED:

  • Passionate about working on cutting edge, high profile projects and motivated by delivering solutions on an aggressive schedule
  • Insatiable curiosity and a desire to question the status quo (you ask why, you explore, and you're not afraid to blurt out your “crazy” ideas)
  • Keen interest in using any and all appropriate tools, especially Cloud-based and Open Source, to solve the problem at hand
  • Possess strong skills in verbal & written communication, infrastructure design and implementation
  • Ability to collaborate with customers, vendors, and other engineering teams to solve complex business problems together
  • An obsession with automation, simplicity, and smooth-running systems

 

MINIMUM QUALIFICATION EXPERIENCE:

  • 2 - 4+ years of experience in technology related areas including: enterprise systems management and infrastructure (datacenter) architecture experience with significant depth around designing, implementing, and managing critical business infrastructure.
  • Bachelor’s Degree or higher in Computer Science, Engineering, Mathematics, related field or equivalent
  • Experience with Linux, windows, or cloud systems.
  • Experience working with routers, switches, provisioning, firewalls and security is desired
  • Relevant and current VMware experience with vSphere, vCloud Director, NSX and vRealize Operations is a plus.
  • A strong understanding of IT automation, management, orchestration and cloud management platform capabilities driving IaaS, SaaS and PaaS is a plus.
  • Willingness and ability take any of the VMware Certified Professional (VCP) within 3 months of hire.

 

WORK CONDITIONS:

  • On-call availability
  • Willingness and ability to travel if required and be away for long periods on project trips

 

NOTE: This job description is not intended to be all-inclusive.  Employee may perform other related duties negotiated to meet the ongoing needs of the organization.

 


Network Engineer

OUR COMPANY

Layer3 is a fun and innovative place to work – a leading ICT company in Nigeria. Recently listed by London Stock Exchange Group’s ‘Companies to inspire Africa 2019’ Report and in 2018, was listed by Jobberman as one of the Top ICT companies to work for in Nigeria. We have a superb work culture that makes us an "employer of choice." We are distinct in building a generation of future leaders and a team of professionals that are changing their world. Our positive work environment, competitive salaries and benefits and a reputation for valuing our workforce makes us unique. With our diverse world class technology solutions and global partners, we are making businesses more successful and improving our employees’ potentials. Layer3 values her employees and believes they are her greatest assets. Thus, maintaining her commitment to attracting them, developing them, retaining them and rewarding them. At Layer3, the sky is not a limit; you are inspired to live your dreams and be the best you can be!

 

JOB PURPOSE:

Network Engineers are responsible for installing, maintaining and supporting IP communication networks. Your goal is to ensure the smooth operation of communication networks in order to provide maximum performance and availability for their users (staff, clients, customers, suppliers, etc.). This role also requires a solid understanding of networking and routing protocols and the ability to troubleshoot complex issues while securing the network.

 

DUTIES AND RESPONSIBILITIES

  • Install all new hardware, systems, and software for networks.
  • Install, configure, maintain network services, equipment and devices.
  • Supports administration of servers and server clusters.
  • Manages all system back-up and restore protocol.
  • Plans and supports network and computing infrastructure.
  • Perform troubleshooting analysis of routers, switches, firewalls e.t.c.
  • Documents network problems and resolution for future reference.
  • Monitors system performance and implements performance tuning.
  • Manage user accounts, permissions, email, anti-virus, anti-spam.
  • Requires a thorough knowledge of IP networking essentials.
  • Oversee software and network security.
  • Ensure the stability of network infrastructure throughout the region and timely delivery of projects
  • Managing and implementing operation related projects to maintain and enhance customer service satisfaction, network stability and scalability with business growth
  • Work with customers to provide remote troubleshooting and resolution of network issues
  • Work with customers at varying levels of experience or technical capability under varying time constraints
  • Responsible to create network diagrams for new services/projects or update diagrams for upgrades to existing installations
  • Technical fault analysis and troubleshooting • Maintenance of data centre environment – i.e. cabling, labelling, standards
  • Providing technical support to a wide range of users – internal and external
  • Monitoring network security and alerts
  • Carrying out other duties as may be assigned

 

KEY SKILLS ACQUIRED

  • • IP, MPLS, SDH, JUNOs, Cisco IOS etc.
  • Understands the issues involved with administering and maintaining corporate/client infrastructure
  • Assists in supporting client applications
  • Assists with basic troubleshooting, backup, and archiving.
  • Provide 1 st and 2 nd line support to customers 
  • Assists with the inventory management of software licenses, software, hardware, and other IT supplies.
  • Assists with the purchase of software, hardware and other IT supplies.
  • Promotes responsible usage and care of equipment.
  • Clearly articulate ideas and thoughts verbally.
  • Accurately prepare written business correspondence that is coherent, grammatically correct, effective and professional.
  • Relays relevant IT-related information to the company in a timely manner

 

QUALIFICATION AND EXPERIENCE

  • Bachelor’s Degree or higher in Computer Science, Engineering or any other related field or equivalent
  • Ability to develop documentation including user guides as and when required
  • Ability to work in a collaborative and fast paced environment
  • Self-motivated and able to deliver on projects after being given high-level objectives.
  • Ability to document and provide reports on day-to-day activities including support, installations e.t.c

 

WORK CONDITIONS

  • On-call availability
  • Willingness and ability to travel if required and be away for long periods on project trips

 

NOTE: This jobdescription is not intendedtobeall-inclusive. Employeemay performother related duties negotiatedto meet the ongoing needs of the organization


Project Engineer

OUR COMPANY:

Layer3 is a fun and innovative place to work – a leading ICT company in Nigeria. Recently listed by London Stock Exchange Group’s ‘Companiesto inspire Africa 2019’ Report and in 2018, was listed by Jobberman as one of the Top ICT companies to work for in Nigeria. We have a superbwork culture that makes us an "employer of choice." We are distinct in building a generation of future leaders and a team of professionals that are changing their world.

Our positive work environment, competitive salaries and benefits, and a reputation for valuing our workforce make us unique. With our diverse world-class technology solutions and global partners, we are making businesses more successful and improving our employees’ potential.

Layer3 values her employees and believes they are her greatest assets. Thus, maintaining her commitment to attracting them, developing them, retaining them and rewarding them. At Layer3, the sky is not a limit; you are inspired to live your dreams and be the best you can be!

Join us today and experience another world!

 

JOB PURPOSE:

Layer’3 Project Engineer is responsible for monitoring and managing all aspects of the projects from the surveys and design stages to the hand-over of all projects. He/she will support the efforts of the project manager in ensuring that all deliverables are within the specified scope and on time.

He/she will also notify the project manager of planned daily work and any deviations that may arise from the agreed plan ensuring that the deliverables are in line with the specification.

Thus, we are looking for a Project Engineer to manage Layer3’s projects.

 

DUTIES AND RESPONSIBILITIES

  • Assist the project management team with a variety of administrative and project related duties such as such as memos, letters, reports, presentations, agendas, meeting materials, minutes and reports to the head of department and / or project manager assigned to projects.
  • Assist in preparation of Letters of Award and in the review of vendor BOQs
  • Assist in project and deliverables tracking throughout the implementation phase.
  • Monitor the status of agreements and contracts, reporting variations and discrepancies to management.
  • Participate in cross – functional and cross – departmental activities and meetings to communicate project team’s business needs, status of current projects and deliverables.
  • Review and process all expense claims including travel claims or contract payments.
  • Facilitate general procurement of materials for project work.
  • Support fiber rollout to ensure strict timelines are met and quality delivery.
  • Coordinate 3rd party vendors and ensure quality fiber deployments.
  • Coordinate active equipment installation and integration to the LIVE OFC network
  • Strict adherence and full implementation to set or established technical specifications by the operator for OFC Deployment.
  • Strict adherence and implementation of Safety, Health & Environment (SHE) policies of the company. Restoration of the site to its original state after the project and most importantly keeping the environment clean after working.
  • Daily, weekly submission of snag reports during implementation which will form part of the
  • criteria to be used in benchmarking contractor’s performance.
  • Generation of site Audit reports after the project completion as a tool for cutting down on expense i.e., jobs not executed in the PO would not be paid for.
  • Conduction of both the pre & final civil acceptance test in line with the industry standards.
  • Determine scope, budget, and schedules for OSP projects
  • Coordinate project schedules
  • Create and implement technical inspection and quality assurance procedures.
  • Develop, design tools and methodology for fiber optic cables
  • Communicate with internal and external stakeholders to secure ROW and other approvals.
  • Adhere to the departmental process which is aligned with the PMI process for all site materials delivery and integration.
  • Adhere strictly to regulatory and all statutory permissions required for site rollout
  • Suggest new ideas for Improving Fiber rollout and OFC subcontractor performance to ensure regular follow-up and objective measurements.
  • Track and Follow-up on material delivery and usage on the routes
  • Ensure and coordinate various activities with Supply Chain Management for Warehousing & Dispatching of network element to specific locations.
  • Developing a win-win relationship by setting common goals and objectives.

 

KEY SKILLS ACQUIRED

  • Result- oriented, self-driven with a clear focus on high quality and business profit.
  • Project and relationship management skills.
  • Excellent communications skills, both written and oral including report writing skills.
  • Strong influencing and negotiating skill.
  • Reliable, tolerant and determined and must also be an emphatic communicator.
  • Ability to drive process improvements and identify gaps
  • Proactive in engaging with customers, client executives and other Engineering units
  • Strong problem-solving skills: ability to assess a problem and determine an effective course of action
  • Ability to work efficiently in a fast-paced working environment
  • Shows initiative, flexibility, and resourcefulness

 

QUALIFICATION AND EXPERIENCE

  • HND / BSc / B.Engr in Project Management or equivalent.
  • Project Management certification will be an added advantage
  • A minimum of 3 years of experience in network operations/fiber optic/project management
  • Knowledge of Integration/ enterprise implementation and service provisioning
  • LAN troubleshooting and IP address management
  • Strong operational, project management, consulting technology and process skills.
  • Industry knowledge of relevant solutions sets, product line specifications, performance criteria and applications.
  • Excellent time management, particularly the ability to effectively prioritize and execute tasks in line with business objectives

 

WORK CONDITIONS

  • On-call availability
  • Willingness and ability to travel


Key Account Manager (KAM)

OUR COMPANY:

Layer3 is a fun and innovative place to work – a leading ICT company in Nigeria. Recently listed by The London Stock Exchange Group’s ‘Companies to Inspire Africa 2019’ report and in 2018, was listed by Jobberman as one of the Top ICT companies to work for in Nigeria. We have a superb work culture with strong values. We are passionate about building a generation of future leaders and a team of professionals that are changing the world.

Our positive work environment inspires all Layerons to live their dreams and be the best they can be. This, coupled with our passion for excellence, world-class technology solutions and global partners, help us fulfil our mission to make our customers’ businesses more successful. At Layer3, the sky is not a limit; you are inspired to live your dreams and be the best you can be!

 

JOB PURPOSE:

The Key Account Manager is responsible for managing key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities within them. He/she will need a high level of an innovative and eager mind in order to research, propose, and sell services and respond effectively to clients’ queries.

The Key Account Manager will hold an end to end process ownership of all Layer3 client’s life cycle from Prospecting, Acquiring, Conversion (closing the deal), Retention and Loyalty. He/she must be energetic, detailed, and customer focused person with the ability to prioritize work, liaise with team members, and work as an individual to achieve targets and complete goals. The primary objective is to develop strategic partnerships with key account decision makers to drive revenue and position Layer3 for larger wins in the future.

 

DUTIES AND RESPONSIBILITY:

  • Focusing on growing and developing existing clients, together with generating new business.
  • Develop, penetrate and maintain relationships with key decision makers at existing key accounts through regular planned contact
  • Meet and exceed yearly sales target.
  • Develop a solid understanding of all unique purchasing/sourcing processes, procedures and decision criteria to formulate a strategic account penetration plan detailing the actions necessary to effectively and profitably close orders with each account.
  • Analyze customer needs and identify product solutions to fit needs, desires and budget.
  • Search for new clients and create database of prospects that will benefit from company products or services and maximize customer potential in designated regions.
  • Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
  • Write business plans for all current and opportunity tender business.
  • Develop long-term relationships with customers
  • Manage and interpret customer requirements - speaking with clients to understand, anticipate and meet their needs;
  • Calculate and issue client quotations;
  • Negotiate tender and contract terms to meet both client and company needs;
  • Administer client accounts;
  • Analyzing costs and sales
  • Record and maintain client contact data
  • You will act as the key interface between the customer and all relevant divisions

 

KEY SKILLS REQUIRED:

  • Strong account management and relationship building skills.
  • Experience of managing major national accounts.
  • Highly self-motivated.
  • A solid sales background;
  • Ability to research and quickly disseminate information
  • Excellent customer service skills
  • Excellent skills in business and report writing
  • Excellent communicator
  • Sound judgment and good business sense
  • Team working ability
  • The ability to build relationships with clients quickly
  • Analytical and problem-solving skills
  • Resilience and tenacity
  • Independence

 

QUALIFICATION & EXPERIENCE:

  • University Degree or its equivalent, preferably in Computer/Electrical/Electronics Engineering or Computer Science is required. 
  • Three or more-year(s) field sales and account management professional experience with an ICT Solutions Provider.
  • Relevant experience in sale of IT services with knowledge of solutions from Juniper Networks, Blue Coat, F5, Cisco and VMware will be an added advantage.

 

PERFORMANCE INDICATORS:

  • Input data regarding quotations and sales into ERP software (with 0% error rate)
  • Prepare weekly reports and track sales projections
  • Prepare monthly sales report 
  • Provides quarterly sales figure to determine budget projections
  • Provide reports on new clients demanding for the company’s products
  • Organize and plan work to meet deadlines
  • Establish and maintain working relationships with colleagues, staff in other departments, and members of the public.

 

WORK CONDITIONS

  • On-call availability
  • Willingness and ability to travel and be away for long periods of time as may be required.

 


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